babypuppi: [7] Niello Bmw Sacramento At This Week Topic

Monday, December 31, 2018

[7] Niello Bmw Sacramento At This Week Topic

Sacramento, Calif.

Dealer: Rick Niello

Dealership group: Niello Co.

Full-time employees: 41

2013 new-vehicle sales: 266, up 125%

Cool perk: Employee breakfasts and bowling nights

General Manager Richard Farler on showing employees that they are valued: "Every morning for the last two years, I make a point of spending a few minutes per individual to say good morning and ask them how things are, such as family, kids, work, after-hours activities, sports, etc. By getting to really connect on a sincere, honest level, we have created an environment that breeds open-minded thinking, positive feedback and a sounding board.

"Whenever employees are feeling strongly enough about something, they are never afraid to come into my office and express their opinions. We can always find ways to solve problems."

Farler on changes in response to staff requests: "We have opened up 25 parking spaces that we rent from an outside source across from our facility so that our employees can now park closer to the store. We have also created five special spots on-site for recognition."